Privacy Policy

In compliance with the new General Data Protection Regulation (GDPR) and Data Protection Act 2018, we have updated our Privacy Policy. At New Leaf Wellbeing College, we are committed to respecting your privacy and keeping your personal data safe. This policy outlines what personal data we collect on our website and how we are using it to deliver services to you.

Please read the following information carefully as by using our website you consent to the collection and use of your personal information in the manner set out in this privacy policy.

This privacy policy was last updated on 13/06/2019.

Who are we?

New Leaf Wellbeing College is a Hertfordshire-based wellbeing college, managed and delivered by Hertfordshire Partnership University NHS Foundation Trust (HPFT).

Why do we need to collect information and how do we use it?

New Leaf Wellbeing College collects personal identifiable information including your name, email address, home address and mobile/landline telephone numbers. We also collect information on your wellbeing (based on the nationally recognised Short Warwick-Edinburgh Mental Wellbeing Scale (SWEMWBS), information about the services your receive support from and information relating to your age, gender, ethnicity, sexuality, religious belief and any disability. This information enables us to:

  • Provide you with our services and send you information relating to those services
  • Ensure we know how you prefer to be contacted
  • Monitor our performance and gain an understanding of where we could improve
  • Promote equality of opportunity for people who share a protected characteristic (as required by the public sector equality duty set out in the Equality Act 2010)

In compliance with GDPR/Data Protection Act 2018 and PECR (Privacy and Electronic Communications Regulations), we are establishing an ‘opt-in only’ communication policy, meaning that we will only send marketing communications to you if you have explicitly stated that you are happy for us to do so. In the case of emails, there will be a clear ‘unsubscribe’ button at the bottom of each email should you change your mind.

Information sharing

Information sharing in the context of this policy means the disclosure to a third party organisation. New Leaf Wellbeing College may share information with our funding bodies (Herts Valley Clinical Commissioning Group, North & East Herts Clinical Commissioning Group and Hertfordshire County Council) for the purposes of monitoring the performance of the college. In this instance, the data shared will be anonymised and no personal identifiable information will be disclosed. New Leaf Wellbeing College will not rent, sell or disclose your personal details to any other third party.

New Leaf Wellbeing College will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on New Leaf Wellbeing College or the site; (b) protect and defend the rights or property of New Leaf Wellbeing College; and (c) act under exigent circumstances to protect the personal safety of users of New Leaf College, or the public.

Storage and retention of data

We are committed to keeping your private data safe. We ensure that there are appropriate technical controls in place to protect your personal details. For example, information stored in our secure database is encrypted and accredited security controls are in place to protect it from threat.

We do not retain data longer than is either legally permissible or reasonable. We take care to destroy data responsibly, following guidelines laid down in the Data Protection legislation.


All content, including videos, images, documents and graphics, on this website is the copyright of New Leaf Wellbeing College unless otherwise stated. Images are the copyright of the artist also.


We cannot guarantee uninterrupted access to this website, or the sites to which it links. We accept no responsibility for any damages arising from the loss of use of information on this site.


We try to make sure information on this website is accurate, complete and kept up-to-date. However, information is constantly changing so we cannot guarantee that all of the information is accurate at all times.

Virus protection

We make every effort to check and test material for viruses. However, it is recommended that you run an anti-virus program on all material downloaded from the internet. We cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur while using material derived from this website.

Links from New Leaf Wellbeing College website

We sometimes link to other websites to provide you with easy access to other information. However we are not responsible for the content or reliability of external websites. Links should not be taken as an endorsement. We cannot guarantee that these links will work at all times and we have no control over the availability of linked pages. New Leaf Wellbeing College is not responsible for the privacy practices of other websites.

Changes to this policy

If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures you are always aware of what information we collect, how we use it and under what circumstances we will share it with other parties.