Dispelling the disorder: One-day course for administrative and reception staff. If you do not work for HPFT, please contact us at newleaf.wellbeingcollege@nhs.net as there is a charge to attend this course.

Understanding complex trauma, emotional development & personality
 

This one-day trauma-informed course is for administrative and reception staff (or similar roles) or staff who do not work directly with people using HPFT services. 

The course explores:

• The interpersonal dynamics commonly encountered by admin and reception staff, and effective ways of managing these.
• The impact of trauma on personality development
• Introducing a compassion-centred approach in our communications with people.

This course is delivered by two facilitators: one from a lived experience and one from a learned experience.

This course is six hours long with breaks. If you have any specific learning requirements, please get in touch with the College in advance to discuss available support.