Further help
Further help

Crisis support

Here you can find information and further resources related to wellbeing and other services in Hertfordshire that provide support to people who are living with wellbeing challenges.

Hertfordshire Partnership University NHS Foundation Trust

For urgent help or if you need to speak to someone call Single Point of Access: 0800 6444 101 between 8am and 7pm or 01438 843322 between 5pm and 8am.

For immediate support Tel: 111

Email: hpft.spa@nhs.net
Website: Hertfordshire Partnership (hpft.nhs.uk)

NightLight Crisis Support

Provides a safe and welcoming space if you are feeling distressed and experiencing a crisis. They have crisis centres at Watford, Hemel Hempstead and Ware which are open Friday, Saturday, Sunday & Monday nights from 7pm-2am, every week of the year.

Tel: 01923 256391
Website: NightLight Crisis Service | Hertfordshire Mind Network (hertsmindnetwork.org)


A charity dedicated to reducing feelings of loneliness and emotional distress. Whatever you are going through, if you need to talk, they can be contacted by phone at any time.

Tel: FREE 0116 123
Website: Samaritans | Every life lost to suicide is a tragedy | Here to listen

Shout 85258

Free, 24/7 mental health text support in the UK.

Shout 85258 is the UK's first free, confidential, 24/7 text support service. It's a place to go if you're strug-gling to cope and need mental health support. Text SHOUT to 85258.

TEXT: SHOUT to 85258
Website: Shout 85258 - free, 24/7 mental health text support in the UK | Shout 85258 (giveusashout.org)

Further support


Accessable have surveyed 10,000s of venues across the UK and Ireland, including shops, pubs, restaurants, cinemas, theatres, railway stations, hotels, colleges, universities, hospitals and more, to help you find wheelchair friendly venues or check out disabled access and facilities.

Website: Home | AccessAble

Carers in Herts

Provides free advice, information and support to unpaid carers - for people looking after someone who is elderly, disabled, has a physical or mental health challenge, or who misuses drugs or alcohol.

Tel: 01992 586 969

Website: Carers In Herts | Supporting Carers in Hertfordshire

Communities 1st

Communities 1st develops, connects and supports local voluntary and community organisations, helping to improve the quality of people’s lives across the districts of St. Albans and Hertsmere.

Website: Welcome to Communities 1st | Communities 1st

Community navigators

Navigators are skilled at finding solutions to problems. They will meet with you to discuss your needs and help you to access voluntary sector support as well as health and care services in your area.

Website: Community navigators: here to help (carersinherts.org.uk)

Combatting loneliness

COVID-19 has had a dramatic effect on how people feel. If you're feeling lonely or isolated, consider:

  • Using Chatbot apps — immediate support, advice and friendly messages
  • Listening to podcasts — includes interviews from people having similar difficulties
  • Download loneliness help apps — to improve mood, chat to others in safe spaces and make friends
  • Volunteering, get coaching for a hobby, join a group activity — connect with people who like the same things or face similar difficulties
  • Find ways to connect with friends, family and neighbours — play games, use video conferencing on the PC, Mobile and Tablet, join friendship group chats such as via Facebook and WhatsApp
  • You can also find additional tips on our keeping well during social isolation resources page

Creative Hertfordshire

The online network for the arts & creative community in Hertfordshire. Get creative, attend something or volunteer to help improve your wellbeing and mood. View what’s on in Hertfordshire, including wellbeing related activities, webinars, training, shows and events.

Website: www.creativehertfordshire.com

East and north Hertfordshire clinical commissioning group

This page is to help you find the right service that can give you the right treatment as quickly and easily as possible.

Website: Your local health services | NHS East and North Hertfordshire Clinical Commissioning Group (enhertsccg.nhs.uk)


Delivers information, advice, guidance and community based services focusing on helping you build on your strengths, maintain your independence, achieve you aspirations, develop supportive connections and prevent loneliness. 

Website: Services in Hertfordshire - Guideposts

Hertfordshire Partnership University NHS Foundation Trust

Provides health and social care services for adults of working age, older adults, children and adolescents and specialist learning disabilities services.

Hertfordshire Wellbeing Service offers free, confidential talking therapy and practical support for people experiencing common emotional difficulties.  You can ask to be referred by a GP or self-refer online.

Email: hpft.spa@nhs.net
Website: Hertfordshire Partnership (hpft.nhs.uk)

Hertfordshire Directory

A comprehensive guide to all the wellbeing support services available across Hertfordshire. 

The Hertfordshire Directory offers information on a wide variety of services and activities for residents of, or visitors to, the county.  It can also act as a guide to sources of support for people with long term conditions and parents and carers of children and young people with disabilities or learning difficulties. 

Website: Home | Hertfordshire MarketPlace

Hertfordshire Library

Free books and resources, including reading well on prescription books and support for getting online and connecting digitally.

Libraries and archives | Hertfordshire County Council

Hertfordshire County Council | Hertfordshire Libraries - Help to get online or connect digitally

Reading Well Books on Prescription | Hertfordshire County Council


Providing a gateway for Hertfordshire residents, families and professionals to access a range of local organisations and services. They find what support and information is best for you.

Tel: 0300 1234044 

Website: HertsHelp - We're here for you

Herts valley commissioning group

This page is to help you find the right service that can give you the right treatment as quickly and easily as possible.

Website: Local Services :: Herts Valleys CCG

Hertfordshire Mind Network

Delivers mental health support to Hertfordshire residents over the age of 18, including counselling, wellbeing courses, crisis support and education groups.  

Tel: 020 3727 3600

Website: Hertfordshire Mind Network (hertsmindnetwork.org)

Mind in Mid Herts

Mind in Mid Herts supports people who are experiencing mental or emotional distress and has wellbeing centres in St Albans, Stevenage, Hertford and Welwyn Garden City, in addition to offering a range of mental health services in these areas.  For more information, contact admin@mindinmidherts.org.uk.

Website: Homepage | HPFT IAPT Services (hpft-iapt.nhs.uk)

Spot the Signs

Spot the Signs & Save a Life is a suicide prevention campaign, helping to remove the stigma of talking openly about suicide.  The campaign provides a number of useful suicide prevention resources – please email hpft.spotthesigns@nhs.net.

Website: Spot the Signs (hpft.nhs.uk)

Turning point

Turning point offers a wide range of health and wellbeing services to help people lead more independent lives; including helping people with disabilities, mental health challenges and drug and alcohol misuse.

Website: Turning Point | Health & Wellbeing (turning-point.co.uk)


We're a charity that supports people who have a background in mental health as well as addiction challenges. By encouraging and inviting them to have their say, their feedback can go towards greatly improving mental health and addiction services. 

Whether it's through courses, events or sharing their own experiences, whatever their story, we welcome them to become Viewpoint members so we can help support their mental health and addiction.

Website: Viewpoint (hertsviewpoint.co.uk)

Further help handout

Download to keep or share. Our further help handout contains all the information on this page as a handy PDF.

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contact us

or give us a call on:

01442 864 966

About recovery

What does personal recovery mean, and why is it so important?

Read about recovery, why it’s important and how a recovery college can help you with your mental wellbeing.

Digital inclusion support

For the full list, view our resources on the what can help page


Library members can use their computers for free for one hour.

  • Our seminars are 45 minutes 
  • You can find your local library online via the Hertfordshire County Council website or by calling 0300 1234049. The library also offers IT lessons for beginners

Equipment for Veterans

Check if you can receive funding to buy equipment from the Royal British Legion.

  • Those that have served or families of those that have served can contact them by calling 0333 258 5463

Digital inclusion charities

There are a number of various digital inclusion charities who can provide devices; such as:

Post-recovery training, mentoring and support

Student development programme

The college provides development opportunities for students to move forward in their recovery by joining the student development programme and becoming experts by experience. 

Herts Viewpoint

Herts Viewpoint offers bespoke training designed and delivered by those with a lived experience of mental ill health / drug & alcohol misuse. Training options available are:

  • Pre Peer mentoring Training

  • Confidence Building courses

  • Involvement training

  • Peer development pathway training

Turning Point

 Complex Needs Service Peer Mentor Programme 

  • Level 2 Open Award Peer Mentor Qualification 
  • Minimum of two hours a week
  • 3 Months - 6 Months Partnership
  • Based in Hertfordshire 

For more information, please get in touch cnsvolunteering@turning-point.co.uk / 01707 891 120